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Add automated stale issue and PR follow-up ping workflow (#4776)
* Add script to ping on stale issues/PRs * Add script to ping on stale issues/PRs * Fix stale issue/PR ping script review comments - Rename TEAM_NAME env var to TEAM_SLUG for clarity - Add actionable error messages for 403/404 team lookup failures - Add contents:read permission for actions/checkout - Use github.event.inputs context with fallback for scheduled runs - Pin PyGithub to 2.6.0 for reproducible builds - Fetch comments once in should_ping() to reduce API calls - Make ping() retry loop idempotent (track comment/label state) - Validate DAYS_THRESHOLD with helpful error for non-numeric input - Fix timezone bug: use astimezone() instead of replace(tzinfo=) - Add comprehensive unit tests (29 tests) Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com> --------- Co-authored-by: Copilot <copilot@github.com> Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com>
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# Copyright (c) Microsoft. All rights reserved.
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"""Scan open issues and PRs for stale follow-ups from external authors.
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If a team member commented and the external author hasn't replied within
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DAYS_THRESHOLD days, post a reminder comment and add the 'needs-info' label.
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"""
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from __future__ import annotations
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import os
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import sys
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import time
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from datetime import datetime, timezone
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from github import Auth, Github, GithubException
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from github.Issue import Issue
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from github.IssueComment import IssueComment
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PING_COMMENT = (
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"@{author}, friendly reminder — this issue is waiting on your response. "
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"Please share any updates when you get a chance. (This is an automated message.)"
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)
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LABEL = "needs-info"
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def get_team_members(g: Github, org: str, team_slug: str) -> set[str]:
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"""Fetch active team member usernames."""
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try:
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org_obj = g.get_organization(org)
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team = org_obj.get_team_by_slug(team_slug)
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return {m.login for m in team.get_members()}
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except GithubException as exc:
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if exc.status in (403, 404):
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print(
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f"ERROR: Failed to fetch team members for {org}/{team_slug} "
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f"(HTTP {exc.status}). Check that the token has the 'read:org' "
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f"scope and that the team slug '{team_slug}' is correct."
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)
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else:
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print(f"ERROR: Failed to fetch team members for {org}/{team_slug}: {exc}")
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sys.exit(1)
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except Exception as exc:
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print(f"ERROR: Failed to fetch team members for {org}/{team_slug}: {exc}")
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sys.exit(1)
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def find_last_team_comment(
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comments: list[IssueComment], team_members: set[str]
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) -> IssueComment | None:
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"""Return the most recent comment from a team member, or None."""
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for comment in reversed(comments):
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if comment.user and comment.user.login in team_members:
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return comment
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return None
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def author_replied_after(
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comments: list[IssueComment], author: str, after: datetime
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) -> bool:
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"""Check if the issue author commented after the given timestamp."""
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for comment in comments:
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if (
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comment.user
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and comment.user.login == author
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and comment.created_at > after
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):
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return True
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return False
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def should_ping(
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issue: Issue,
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team_members: set[str],
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days_threshold: int,
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now: datetime,
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) -> bool:
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"""Determine whether this issue/PR should be pinged."""
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author = issue.user.login
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# Skip if author is a team member
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if author in team_members:
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return False
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# Skip if already labeled
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if any(label.name == LABEL for label in issue.labels):
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return False
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# Skip if no comments at all
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if issue.comments == 0:
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return False
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# Fetch comments once for both lookups
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comments = list(issue.get_comments())
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# Find last team member comment
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last_team_comment = find_last_team_comment(comments, team_members)
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if last_team_comment is None:
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return False
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# Skip if author replied after the last team comment
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if author_replied_after(comments, author, last_team_comment.created_at):
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return False
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# Check if enough days have passed
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days_since = (now - last_team_comment.created_at.astimezone(timezone.utc)).days
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if days_since < days_threshold:
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return False
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return True
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def ping(issue: Issue, dry_run: bool) -> bool:
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"""Post a reminder comment and add the needs-info label. Returns True on success."""
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author = issue.user.login
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kind = "PR" if issue.pull_request else "Issue"
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if dry_run:
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print(f" [DRY RUN] Would ping {kind} #{issue.number} (@{author})")
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return True
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max_retries = 3
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commented = False
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labeled = False
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for attempt in range(1, max_retries + 1):
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try:
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if not commented:
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issue.create_comment(PING_COMMENT.format(author=author))
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commented = True
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if not labeled:
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issue.add_to_labels(LABEL)
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labeled = True
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print(f" Pinged {kind} #{issue.number} (@{author})")
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return True
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except Exception as exc:
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if attempt < max_retries:
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wait = 2 ** attempt # 2s, 4s
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print(f" WARN: Attempt {attempt}/{max_retries} failed for {kind} #{issue.number}: {exc}. Retrying in {wait}s...")
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time.sleep(wait)
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else:
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print(f" ERROR: Failed to ping {kind} #{issue.number} after {max_retries} attempts: {exc}")
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return False
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def main() -> None:
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token = os.environ.get("GITHUB_TOKEN")
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if not token:
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print("ERROR: GITHUB_TOKEN environment variable is required")
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sys.exit(1)
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repository = os.environ.get("GITHUB_REPOSITORY")
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if not repository:
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print("ERROR: GITHUB_REPOSITORY environment variable is required")
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sys.exit(1)
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team_slug = os.environ.get("TEAM_SLUG")
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if not team_slug:
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print("ERROR: TEAM_SLUG environment variable is required")
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sys.exit(1)
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days_threshold_raw = os.environ.get("DAYS_THRESHOLD", "4")
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try:
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days_threshold = int(days_threshold_raw)
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except ValueError:
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print(f"ERROR: DAYS_THRESHOLD must be a numeric value, got '{days_threshold_raw}'")
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sys.exit(1)
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dry_run = os.environ.get("DRY_RUN", "false").lower() == "true"
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org = repository.split("/")[0]
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if dry_run:
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print("Running in DRY RUN mode — no comments or labels will be applied.\n")
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g = Github(auth=Auth.Token(token))
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repo = g.get_repo(repository)
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print(f"Fetching team members for {org}/{team_slug}...")
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team_members = get_team_members(g, org, team_slug)
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print(f"Found {len(team_members)} team members.\n")
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now = datetime.now(timezone.utc)
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pinged = []
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failed = []
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scanned = 0
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print(f"Scanning open issues and PRs (threshold: {days_threshold} days)...\n")
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for issue in repo.get_issues(state="open"):
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scanned += 1
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if should_ping(issue, team_members, days_threshold, now):
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if ping(issue, dry_run):
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pinged.append(issue.number)
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else:
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failed.append(issue.number)
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print(f"\nDone. Scanned {scanned} items, pinged {len(pinged)}, failed {len(failed)}.")
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if pinged:
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print(f"Pinged: {', '.join(f'#{n}' for n in pinged)}")
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if failed:
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print(f"Failed: {', '.join(f'#{n}' for n in failed)}")
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sys.exit(1)
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if __name__ == "__main__":
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main()
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@@ -0,0 +1,293 @@
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# Copyright (c) Microsoft. All rights reserved.
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"""Tests for stale_issue_pr_ping.py."""
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from __future__ import annotations
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import os
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import sys
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from datetime import datetime, timezone, timedelta
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from unittest.mock import MagicMock, patch
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import pytest
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# Ensure the script directory is importable
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sys.path.insert(0, os.path.join(os.path.dirname(__file__), "..", "scripts"))
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from stale_issue_pr_ping import (
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LABEL,
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PING_COMMENT,
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author_replied_after,
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find_last_team_comment,
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get_team_members,
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main,
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ping,
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should_ping,
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)
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TEAM = {"alice", "bob"}
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NOW = datetime(2026, 3, 15, 12, 0, 0, tzinfo=timezone.utc)
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# ---------------------------------------------------------------------------
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# Helpers
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# ---------------------------------------------------------------------------
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def _make_comment(login: str | None, created_at: datetime) -> MagicMock:
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"""Create a mock IssueComment."""
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c = MagicMock()
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if login is None:
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c.user = None
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else:
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c.user = MagicMock()
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c.user.login = login
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c.created_at = created_at
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return c
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def _make_label(name: str) -> MagicMock:
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lbl = MagicMock()
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lbl.name = name
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return lbl
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def _make_issue(
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author: str = "external",
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labels: list[str] | None = None,
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comment_count: int = 1,
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comments: list[MagicMock] | None = None,
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pull_request: bool = False,
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number: int = 42,
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) -> MagicMock:
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issue = MagicMock()
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issue.user = MagicMock()
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issue.user.login = author
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issue.number = number
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issue.labels = [_make_label(n) for n in (labels or [])]
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issue.comments = comment_count
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issue.pull_request = MagicMock() if pull_request else None
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if comments is not None:
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issue.get_comments.return_value = comments
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return issue
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# ---------------------------------------------------------------------------
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# find_last_team_comment
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# ---------------------------------------------------------------------------
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class TestFindLastTeamComment:
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def test_returns_last_team_comment(self):
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c1 = _make_comment("alice", datetime(2026, 3, 1, tzinfo=timezone.utc))
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c2 = _make_comment("external", datetime(2026, 3, 2, tzinfo=timezone.utc))
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c3 = _make_comment("bob", datetime(2026, 3, 3, tzinfo=timezone.utc))
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assert find_last_team_comment([c1, c2, c3], TEAM) is c3
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def test_returns_none_when_no_team_comments(self):
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c1 = _make_comment("external", datetime(2026, 3, 1, tzinfo=timezone.utc))
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assert find_last_team_comment([c1], TEAM) is None
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def test_returns_none_for_empty_list(self):
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assert find_last_team_comment([], TEAM) is None
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def test_skips_deleted_user(self):
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c1 = _make_comment(None, datetime(2026, 3, 1, tzinfo=timezone.utc))
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c2 = _make_comment("alice", datetime(2026, 3, 2, tzinfo=timezone.utc))
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assert find_last_team_comment([c1, c2], TEAM) is c2
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def test_only_deleted_users(self):
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c1 = _make_comment(None, datetime(2026, 3, 1, tzinfo=timezone.utc))
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assert find_last_team_comment([c1], TEAM) is None
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# ---------------------------------------------------------------------------
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# author_replied_after
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# ---------------------------------------------------------------------------
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class TestAuthorRepliedAfter:
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def test_author_replied(self):
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after = datetime(2026, 3, 1, tzinfo=timezone.utc)
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c1 = _make_comment("external", datetime(2026, 3, 2, tzinfo=timezone.utc))
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assert author_replied_after([c1], "external", after) is True
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def test_author_not_replied(self):
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after = datetime(2026, 3, 5, tzinfo=timezone.utc)
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c1 = _make_comment("external", datetime(2026, 3, 2, tzinfo=timezone.utc))
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assert author_replied_after([c1], "external", after) is False
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def test_different_user_replied(self):
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after = datetime(2026, 3, 1, tzinfo=timezone.utc)
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c1 = _make_comment("someone_else", datetime(2026, 3, 2, tzinfo=timezone.utc))
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assert author_replied_after([c1], "external", after) is False
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def test_deleted_user_comment(self):
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after = datetime(2026, 3, 1, tzinfo=timezone.utc)
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c1 = _make_comment(None, datetime(2026, 3, 2, tzinfo=timezone.utc))
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assert author_replied_after([c1], "external", after) is False
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# ---------------------------------------------------------------------------
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# should_ping
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# ---------------------------------------------------------------------------
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class TestShouldPing:
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def test_should_ping_stale_issue(self):
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team_comment = _make_comment("alice", NOW - timedelta(days=5))
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issue = _make_issue(comments=[team_comment], comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is True
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def test_skip_team_member_author(self):
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issue = _make_issue(author="alice", comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_skip_already_labeled(self):
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issue = _make_issue(labels=[LABEL], comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_skip_no_comments(self):
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issue = _make_issue(comment_count=0)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_skip_no_team_comment(self):
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c = _make_comment("external", NOW - timedelta(days=5))
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issue = _make_issue(comments=[c], comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_skip_author_replied(self):
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team_c = _make_comment("alice", NOW - timedelta(days=5))
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author_c = _make_comment("external", NOW - timedelta(days=3))
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issue = _make_issue(comments=[team_c, author_c], comment_count=2)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_skip_not_enough_days(self):
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team_comment = _make_comment("alice", NOW - timedelta(days=2))
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issue = _make_issue(comments=[team_comment], comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is False
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def test_aware_datetime_handled(self):
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"""Timezone-aware datetimes should not be mangled by astimezone."""
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aware_dt = (NOW - timedelta(days=5)).replace(tzinfo=timezone.utc)
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team_comment = _make_comment("alice", aware_dt)
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issue = _make_issue(comments=[team_comment], comment_count=1)
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assert should_ping(issue, TEAM, 4, NOW) is True
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def test_naive_datetime_handled(self):
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"""Naive datetimes (pre-PyGithub 2.x) should be handled by astimezone."""
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naive_dt = (NOW - timedelta(days=5)).replace(tzinfo=None)
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team_comment = _make_comment("alice", naive_dt)
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issue = _make_issue(comments=[team_comment], comment_count=1)
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# astimezone on naive datetime treats it as local time; just verify no crash
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should_ping(issue, TEAM, 4, NOW)
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# ---------------------------------------------------------------------------
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# ping
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# ---------------------------------------------------------------------------
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class TestPing:
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def test_dry_run(self, capsys):
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issue = _make_issue()
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assert ping(issue, dry_run=True) is True
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issue.create_comment.assert_not_called()
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assert "DRY RUN" in capsys.readouterr().out
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def test_success(self, capsys):
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issue = _make_issue()
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assert ping(issue, dry_run=False) is True
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issue.create_comment.assert_called_once()
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issue.add_to_labels.assert_called_once_with(LABEL)
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@patch("stale_issue_pr_ping.time.sleep")
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def test_retry_on_failure(self, mock_sleep):
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issue = _make_issue()
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issue.create_comment.side_effect = [Exception("net error"), None]
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assert ping(issue, dry_run=False) is True
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assert issue.create_comment.call_count == 2
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mock_sleep.assert_called_once()
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@patch("stale_issue_pr_ping.time.sleep")
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def test_idempotent_retry_skips_comment_on_label_failure(self, mock_sleep):
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"""If create_comment succeeds but add_to_labels fails, retry should not re-comment."""
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issue = _make_issue()
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issue.add_to_labels.side_effect = [Exception("label error"), None]
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assert ping(issue, dry_run=False) is True
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# Comment should only be created once even though there were 2 attempts
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assert issue.create_comment.call_count == 1
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assert issue.add_to_labels.call_count == 2
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@patch("stale_issue_pr_ping.time.sleep")
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def test_all_retries_fail(self, mock_sleep):
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issue = _make_issue()
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issue.create_comment.side_effect = Exception("permanent error")
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assert ping(issue, dry_run=False) is False
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assert issue.create_comment.call_count == 3
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# ---------------------------------------------------------------------------
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# get_team_members
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# ---------------------------------------------------------------------------
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class TestGetTeamMembers:
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def test_success(self):
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g = MagicMock()
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member = MagicMock()
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member.login = "alice"
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g.get_organization.return_value.get_team_by_slug.return_value.get_members.return_value = [member]
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assert get_team_members(g, "org", "my-team") == {"alice"}
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||||
|
||||
def test_403_error_message(self, capsys):
|
||||
from github import GithubException
|
||||
|
||||
g = MagicMock()
|
||||
g.get_organization.return_value.get_team_by_slug.side_effect = GithubException(
|
||||
403, {"message": "Forbidden"}, None
|
||||
)
|
||||
with pytest.raises(SystemExit):
|
||||
get_team_members(g, "org", "my-team")
|
||||
out = capsys.readouterr().out
|
||||
assert "read:org" in out
|
||||
assert "403" in out
|
||||
|
||||
def test_404_error_message(self, capsys):
|
||||
from github import GithubException
|
||||
|
||||
g = MagicMock()
|
||||
g.get_organization.return_value.get_team_by_slug.side_effect = GithubException(
|
||||
404, {"message": "Not Found"}, None
|
||||
)
|
||||
with pytest.raises(SystemExit):
|
||||
get_team_members(g, "org", "bad-slug")
|
||||
out = capsys.readouterr().out
|
||||
assert "read:org" in out
|
||||
assert "bad-slug" in out
|
||||
|
||||
def test_generic_error(self, capsys):
|
||||
g = MagicMock()
|
||||
g.get_organization.side_effect = RuntimeError("boom")
|
||||
with pytest.raises(SystemExit):
|
||||
get_team_members(g, "org", "team")
|
||||
|
||||
|
||||
# ---------------------------------------------------------------------------
|
||||
# main – env var validation
|
||||
# ---------------------------------------------------------------------------
|
||||
|
||||
class TestMain:
|
||||
@patch.dict(os.environ, {
|
||||
"GITHUB_TOKEN": "tok",
|
||||
"GITHUB_REPOSITORY": "org/repo",
|
||||
"TEAM_SLUG": "my-team",
|
||||
"DAYS_THRESHOLD": "abc",
|
||||
}, clear=True)
|
||||
def test_invalid_days_threshold(self, capsys):
|
||||
with pytest.raises(SystemExit):
|
||||
main()
|
||||
assert "numeric" in capsys.readouterr().out
|
||||
|
||||
@patch.dict(os.environ, {
|
||||
"GITHUB_TOKEN": "tok",
|
||||
"GITHUB_REPOSITORY": "org/repo",
|
||||
}, clear=True)
|
||||
def test_missing_team_slug(self, capsys):
|
||||
with pytest.raises(SystemExit):
|
||||
main()
|
||||
assert "TEAM_SLUG" in capsys.readouterr().out
|
||||
@@ -0,0 +1,49 @@
|
||||
name: Stale issue and PR ping
|
||||
|
||||
on:
|
||||
schedule:
|
||||
- cron: '0 0 * * *' # Midnight UTC daily
|
||||
workflow_dispatch:
|
||||
inputs:
|
||||
days_threshold:
|
||||
description: 'Days of silence before pinging the author'
|
||||
required: false
|
||||
default: '4'
|
||||
dry_run:
|
||||
description: 'Log what would be pinged without taking action'
|
||||
required: false
|
||||
default: 'false'
|
||||
type: choice
|
||||
options:
|
||||
- 'false'
|
||||
- 'true'
|
||||
|
||||
concurrency:
|
||||
group: stale-issue-pr-ping
|
||||
cancel-in-progress: true
|
||||
|
||||
jobs:
|
||||
ping_stale:
|
||||
name: "Ping stale issues and PRs"
|
||||
runs-on: ubuntu-latest
|
||||
permissions:
|
||||
contents: read
|
||||
issues: write
|
||||
pull-requests: write
|
||||
steps:
|
||||
- uses: actions/checkout@v6
|
||||
|
||||
- uses: actions/setup-python@v5
|
||||
with:
|
||||
python-version: '3.13'
|
||||
|
||||
- name: Install dependencies
|
||||
run: pip install PyGithub==2.6.0
|
||||
|
||||
- name: Run stale issue/PR ping
|
||||
run: python .github/scripts/stale_issue_pr_ping.py
|
||||
env:
|
||||
GITHUB_TOKEN: ${{ secrets.GH_ACTIONS_PR_WRITE }}
|
||||
TEAM_SLUG: ${{ secrets.DEVELOPER_TEAM }}
|
||||
DAYS_THRESHOLD: ${{ github.event.inputs.days_threshold || '4' }}
|
||||
DRY_RUN: ${{ github.event.inputs.dry_run || 'false' }}
|
||||
Reference in New Issue
Block a user