From bae369b0dc199a16553b6f94c0e5800fad7bba91 Mon Sep 17 00:00:00 2001
From: Jason <farion1231@gmail.com>
Date: Thu, 2 Apr 2026 16:51:33 +0800
Subject: [PATCH] docs: add SUPPORT.md and FUNDING.yml

---
 .github/FUNDING.yml |  2 ++
 SUPPORT.md          | 59 +++++++++++++++++++++++++++++++++++++++++++++
 2 files changed, 61 insertions(+)
 create mode 100644 .github/FUNDING.yml
 create mode 100644 SUPPORT.md

diff --git a/.github/FUNDING.yml b/.github/FUNDING.yml
new file mode 100644
index 000000000..0325b46a1
--- /dev/null
+++ b/.github/FUNDING.yml
@@ -0,0 +1,2 @@
+custom:
+  - mailto:farion1231@gmail.com
diff --git a/SUPPORT.md b/SUPPORT.md
new file mode 100644
index 000000000..e5f8b52bf
--- /dev/null
+++ b/SUPPORT.md
@@ -0,0 +1,59 @@
+# Support / 获取帮助
+
+> [中文版本](#获取帮助)
+
+## How to Get Help
+
+CC Switch is an open-source project maintained by volunteers. We're happy to help, but please use the right channel so we can respond efficiently.
+
+### Before Asking
+
+1. **Read the [FAQ](https://github.com/farion1231/cc-switch#faq)** — most common questions are answered there.
+2. **Search [existing issues](https://github.com/farion1231/cc-switch/issues)** (including closed ones) — someone may have had the same question.
+
+### Asking a Question
+
+- **Usage or configuration questions**: [Open a Question issue](https://github.com/farion1231/cc-switch/issues/new?template=question.yml)
+- **General discussion**: [GitHub Discussions](https://github.com/farion1231/cc-switch/discussions)
+
+### Reporting Problems
+
+- **Bug reports**: [Open a Bug Report](https://github.com/farion1231/cc-switch/issues/new?template=bug_report.yml)
+- **Documentation issues**: [Open a Doc Issue](https://github.com/farion1231/cc-switch/issues/new?template=doc_issue.yml)
+- **Security vulnerabilities**: Please do NOT use public issues. See our [Security Policy](./SECURITY.md).
+
+### Feature Requests
+
+- [Submit a Feature Request](https://github.com/farion1231/cc-switch/issues/new?template=feature_request.yml)
+- Please open an issue for discussion before submitting a PR for new features.
+
+---
+
+# 获取帮助
+
+> [English Version](#support--获取帮助)
+
+## 如何获取帮助
+
+CC Switch 是一个由志愿者维护的开源项目。我们很乐意提供帮助，但请使用合适的渠道，以便我们高效响应。
+
+### 提问之前
+
+1. **阅读 [常见问题](https://github.com/farion1231/cc-switch#常见问题)** — 大多数常见问题都已在其中解答。
+2. **搜索 [已有的 Issue](https://github.com/farion1231/cc-switch/issues)**（包括已关闭的） — 可能已经有人问过相同的问题。
+
+### 提问
+
+- **使用或配置问题**：[提交问题 Issue](https://github.com/farion1231/cc-switch/issues/new?template=question.yml)
+- **一般讨论**：[GitHub 讨论区](https://github.com/farion1231/cc-switch/discussions)
+
+### 报告问题
+
+- **Bug 报告**：[提交 Bug 报告](https://github.com/farion1231/cc-switch/issues/new?template=bug_report.yml)
+- **文档问题**：[提交文档问题](https://github.com/farion1231/cc-switch/issues/new?template=doc_issue.yml)
+- **安全漏洞**：请不要使用公开 Issue。请参阅我们的[安全策略](./SECURITY.md)。
+
+### 功能请求
+
+- [提交功能请求](https://github.com/farion1231/cc-switch/issues/new?template=feature_request.yml)
+- 提交新功能的 PR 之前，请先开 Issue 讨论。