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88 lines
3.8 KiB
C#
88 lines
3.8 KiB
C#
// Copyright (c) Microsoft. All rights reserved.
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using Azure;
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using Azure.AI.OpenAI;
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using Azure.Identity;
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using Microsoft.Agents.AI;
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using Microsoft.Agents.AI.Hosting.AzureFunctions;
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using Microsoft.Agents.AI.Workflows;
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using Microsoft.Azure.Functions.Worker.Builder;
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using Microsoft.Extensions.Hosting;
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using OpenAI.Chat;
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using SingleAgent;
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// Get the Azure OpenAI endpoint and deployment name from environment variables.
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string endpoint = Environment.GetEnvironmentVariable("AZURE_OPENAI_ENDPOINT")
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?? throw new InvalidOperationException("AZURE_OPENAI_ENDPOINT is not set.");
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string deploymentName = Environment.GetEnvironmentVariable("AZURE_OPENAI_DEPLOYMENT")
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?? throw new InvalidOperationException("AZURE_OPENAI_DEPLOYMENT is not set.");
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// Use Azure Key Credential if provided, otherwise use Azure CLI Credential.
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string? azureOpenAiKey = System.Environment.GetEnvironmentVariable("AZURE_OPENAI_KEY");
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AzureOpenAIClient client = !string.IsNullOrEmpty(azureOpenAiKey)
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? new AzureOpenAIClient(new Uri(endpoint), new AzureKeyCredential(azureOpenAiKey))
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: new AzureOpenAIClient(new Uri(endpoint), new AzureCliCredential());
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// Set up an AI agent following the standard Microsoft Agent Framework pattern.
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const string JokerName = "Joker";
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const string JokerInstructions = "You are good at telling jokes.";
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const string FeedbackAnalysisInstructions = """
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You are a Customer Feedback Analyzer. Your task is to analyze customer survey responses and categorize them accurately.
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INPUT: You will receive customer feedback text that may include a rating and comments.
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OUTPUT: Return ONLY ONE category from this list:
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- Bug Report
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- General Feedback
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- Billing Question
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- Support Incident Status
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CATEGORIZATION RULES:
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- "Bug Report": Technical issues, errors, crashes, features not working as expected
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- "General Feedback": Suggestions, compliments, general comments about the product or service
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- "Billing Question": Payment issues, subscription inquiries, pricing questions, refund requests
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- "Support Incident Status": Follow-ups on existing tickets, status inquiries about previous issues
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RESPONSE FORMAT: Return only the category name exactly as shown above, with no additional text or explanation.
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""";
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AIAgent agent = client.GetChatClient(deploymentName).CreateAIAgent(JokerInstructions, JokerName);
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// 3 Executors usd by the workflow.
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// 1. Class based executor to parse survey response.
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SurveyResponseParserExecutor surveyResponseParserExecutor = new();
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// 2. AI Agent to analyze feedback and categorize it.
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AIAgent surveyFeedbackAgent = client.GetChatClient(deploymentName).CreateAIAgent(FeedbackAnalysisInstructions, "FeedbackAnalyzerAgent");
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// 3. Function delegate executor to route response based on category.
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Func<string, string> responseHandlingExecutorFunc = input => input switch
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{
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var s when s.Contains("billing", StringComparison.OrdinalIgnoreCase)
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=> "Will notify Billing Team",
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var s when s.Contains("Bug Report", StringComparison.OrdinalIgnoreCase)
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=> "Will notify Technical Support Team",
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_ => "Will notify General Support Team"
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};
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var responseRouterExecutor = responseHandlingExecutorFunc.BindAsExecutor("ResponseRouterExecutor");
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WorkflowBuilder builder = new(surveyResponseParserExecutor);
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builder.AddEdge(surveyResponseParserExecutor, surveyFeedbackAgent);
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builder.AddEdge(surveyFeedbackAgent, responseRouterExecutor).WithOutputFrom(responseRouterExecutor);
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var workflow = builder.WithName("HandleSurveyResponse").Build();
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FunctionsApplication.CreateBuilder(args)
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.ConfigureFunctionsWebApplication()
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//.ConfigureDurableAgents(options => options.AddAIAgent(agent))
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.ConfigureDurableOptions(options =>
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{
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// Configure workflows
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options.Workflows.AddWorkflow(workflow);
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// Optional - Configure AI agents
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// options.Agents.AddAIAgent(agent);
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})
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.Build().Run();
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