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T

Tao Chen 016daf3b98 Python: Fix samples (#4980 )

* First samples 1st batch

* Fix sample paths

* Fix workflow samples

* Fix workflow dependency

* Correct env vars

* Increase idle timeout

* Fix workflows HIL sample

* Fix more workflow samples

016daf3b98 · 2026-03-31 15:20:35 +00:00

History

__init__.py

Python: restructure: Python samples into progressive 01-05 layout (#3862 )

2026-02-12 17:36:36 +00:00

main.py

Python: Fix samples (#4980 )

2026-03-31 15:20:35 +00:00

README.md

Python: restructure: Python samples into progressive 01-05 layout (#3862 )

2026-02-12 17:36:36 +00:00

ticketing_plugin.py

Python: restructure: Python samples into progressive 01-05 layout (#3862 )

2026-02-12 17:36:36 +00:00

workflow.yaml

Python: restructure: Python samples into progressive 01-05 layout (#3862 )

2026-02-12 17:36:36 +00:00

README.md

Customer Support Workflow Sample

Multi-agent workflow demonstrating automated troubleshooting with escalation paths.

Overview

Coordinates six specialized agents to handle customer support requests:

SelfServiceAgent - Initial troubleshooting with user
TicketingAgent - Creates tickets when escalation needed
TicketRoutingAgent - Routes to appropriate team
WindowsSupportAgent - Windows-specific troubleshooting
TicketResolutionAgent - Resolves tickets
TicketEscalationAgent - Escalates to human support

Files

workflow.yaml - Workflow definition with conditional routing
main.py - Agent definitions and workflow execution
ticketing_plugin.py - Mock ticketing system plugin

Running

python main.py

Example Input

My PC keeps rebooting and I can't use it.

Requirements

Azure OpenAI endpoint configured
az login for authentication