// Copyright (c) Microsoft. All rights reserved.
using Microsoft.Agents.AI.Workflows;
namespace SingleAgent;
///
/// Routes survey responses to appropriate teams based on rating and category.
///
public sealed class ResponseRouterExecutor() : Executor("ResponseRouterExecutor")
{
public override ValueTask HandleAsync(string message, IWorkflowContext context, CancellationToken cancellationToken = default)
{
if (message.Contains("billing", StringComparison.OrdinalIgnoreCase))
{
return ValueTask.FromResult("Routed to Billing Team");
}
else if (message.Contains("technical", StringComparison.OrdinalIgnoreCase))
{
return ValueTask.FromResult("Routed to Technical Support Team");
}
else
{
return ValueTask.FromResult("Routed to General Support Team");
}
}
}